Credit Union 1 Amphitheatre - 2024 show schedule & venue information - Live Nation (2024)

We do not permit any outside alcoholic beverages to be brought into the venue. However, we offer a wide variety of alcoholic beverages for purchase once inside the venue! A valid and current Driver License or State ID card is required to purchase alcohol, and guests will be required to show their ID every time they purchase.

Bags must be clear plastic, vinyl, or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue, you will be asked to return them to your vehicle.

To improve venue entry and for security purposes, personal lawn chairs are not permitted into the venue. Lawn chairs are available to reserve ahead of time for pick up day of show. You can reserve your lawn chair now on the Upgrades tab of our website HERE.

If any assistance is needed with your vehicle, please contact your normal Emergency Assistance provider. Credit Union 1 Amphitheatre does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps, or tows, but the guest will need to arrange for such services.

We do! Bike racks are located between Gates 2 and 3. All bikes must be removed by the end of the event. Credit Union 1 Amphitheatre is not responsible for lost or stolen bicycles.

SUBJECT TO CHANGE - The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

The venue does not allow camping or overnight parking of any kind.

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation, local media will be notified, and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap. Please note that strollers are not permitted into the venue.

Credit Union 1 Amphitheatre does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

All main concession stands take Visa, MasterCard, Discover, and American Express. All merchandise stands take all major credit cards.
To enable a contactless experience we've gone cashless. We accept credit, debit, or mobile pay. Got cash? Staff will be available on site at the Cash to Card Booth in the South Plaza, located near Gate 5. Here, you can exchange cash for a prepaid debit card, dollar for dollar, without any service fees.

Guests are permitted to bring in one (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Refillable plastic water bottles are permitted. Camelbacks are not permitted.
Water fountains are located near every restroom facility.

Drop off areas are located in front of Gate 2. Please let the parking staff know that you are dropping someone off, and they will direct you. Guests cannot remain in their vehicles during the event - they must drop off and return 45 minutes prior to the end of the show. If you are not back within 45 minutes of the end of the event, you will not be allowed to enter until the majority of cars have exited the parking lot. Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue.

For select events, guests can purchase Fast Lane passes via www.livenation.com for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gates are located between Gates 2 and 3 and Gates 4 and 5.

Parking lots will generally open 30-60 minutes prior to our scheduled gate time. Gate times vary, but are usually 60-90 minutes prior to show time. Please check the specific event page as these times are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

If you have a large party that will be attending the show and are interested in hospitality options, please contact our Premium Seating Department at 312-540-2180. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Welcome! You can visit www.tinleypark.org and click on the visitors link to see all hotels within 3 miles of the venue.

Lawn chairs are available to rent at every event and must be turned in at the end of the event. The cost of lawn chair rentals will vary based on the event. You can also reserve your lawn chair rental in advance on our upgrades page.

If you lose an item while you are at an event, you can visit our operations room located next to Gate 3 to see if it has been turned in. After the event, please visit our virtual lost & found HERE. You can also call 708-614-1616 and speak to our receptionists to inquire about a lost item. We are here Monday through Friday from 9 – 5 pm, and on event days.

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and have their ticket reprinted for a fee.

If you are interested in purchasing a floor box, season seats, or club access for the season, please contact our PSS department at 312-540-2180. You can also request additional information here.

Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser, or graduation. For more information about renting, please call us at 312.923.2044 or click here.

There is no public transportation that will take you directly to the venue. Guests can take the Metra Rock Island line to either Oak Park Avenue or 80th Avenue. The train stations are located 3 miles from the venue and additional transportation would need to be arranged. Please ensure that you check the return train schedule as they generally do not run past 10:30 PM. Most of our events will go until 11 PM.

Re-entry is not permitted at Credit Union 1 Amphitheatre. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.

Credit Union 1 Amphitheatre participates in a venue-wide recycling program. You will find recycling bins located throughout the venue. Please recycle where possible.

Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
Your safety and security are most important to us. The following details will outline our general venue guidelines: https://www.livenation.com/venueguidelines

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please visit our First Aid station next to Gate 3 and they will give you an alternative to our metal detectors.More information can be found here https://www.livenation.com/venueguidelines/

Due to Illinois law, no smoking is permitted inside the pavilion, or in any enclosed buildings (including bathrooms). Designated smoking areas are the North and South Plaza. While we do not restrict smoking on the lawn, if guests around you are complaining, we will ask you to smoke in the plazas. We appreciate your cooperation.

All sponsorship inquiries should be directed to our office - please call 312-540-2200 and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.

Upgrades and/or experiences can be purchased on livenation.com ahead of time, via QR codes throughout the venue once inside, or at the entrances to available seating/lounge areas.

The VIP Club is a private bar area for our VIP clients. Guests are able to purchase drinks and food in the club. The club will open 30 minutes prior to doors and remain open for up to 1 hour after the event has ended. VIP Club guests will have access to our Black Tie Restroom trailers, premium liquors, and excellent chef prepared meal choices. A limited number of VIP Club passes are available for purchase every show - you can purchase yours in advance here. Please note that purchasing VIP Club access does not include upgraded seats, premium parking, or food/drink.

Will call tickets are available for pickup at the box office located next to Gate 5. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.

Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.

If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.