Novant Mychart Nhrmc (2024)

FAQs

Why can't I log into MyChart? ›

If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

If you were not issued an activation code, you may call your primary care clinic to get one or ask to sign up during your next office visit. Alternatively, you can visit NovantMychart.org and click SIGN UP NOW and follow the instructions under No Activation Code? to Sign up Online.

You can log into your Novant Health MyChart with your New Hanover username and password. A MyChart message was sent to your New Hanover MyChart if your username is already taken by another patient at Novant Health with instructions on how to log in.

There are some results that are exceptions and your provider will contact you outside of MyChart with those results. The test results page defaults to show only test results done at clinic locations. You may need to click on Show hospital results to see all test results.

Your activation code expires after 30 days and is no longer valid after the first time you use it. This is because of security reasons. You can request a new activation code by: Clicking the 'sign up now' button found on the MyChart log in page.

If you have an e-mail address on file then your MyChart Username will be sent to your e-mail account. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact Customer Support at 1-833-395-2035 to help you regain access to your MyChart account.

Your MyChart username: Is what you entered when activating your account.

Your activation code will be printed on your after-visit summary, can be printed for you or sent to the email address we have on file for you, upon your request. You will not need to use this code after you have completed the sign-up process.

Can you log into MyChart on a computer? ›

on family members who need extra help, all from your account. How Do I Access MyChart? On your computer, go to https://mychart.crh.org/ • On your mobile device, download the MyChart app. If you want to sign up for MyChart on your cell phone or another mobile device, download the mobile app on your phone first.

Most likely, you have tried to access your MyChart account 5 times in a row using the wrong password. If you do this, for security purposes, your account is disabled. If your account becomes disabled, you should call 740-454-5008.

An email with a link to reset your password will be sent to the email address you used when signing up for MyChart. If you do not have a valid email address on file, contact the MyChart help desk at 800-318-4246. They will help you regain access to your MyChart account.

The parent or legal guardian can no longer access your personal health information on MyChart. However, adult patients (18 years or older) can grant proxy access to other adults. Ask your physician or care team for more information about parent or legal guardian proxy access for adult patients.

If you are experiencing problems such as being logged out immediately after logging in, an extension or add-on in your web browser may be causing problems with MyChart. Use the links below to learn how to disable extensions and add-ons in some of the most popular web browsers.