Staten Island Food Stamp Center Photos (2024)

FAQs

How do I get a phone interview for SNAP Recertification NYC? ›

Call us for your Interview at 718-SNAP-NOW (718-762-7669) Monday – Friday 8:30 AM – 5:00 PM, except holidays. Free interpretation services are available. Call Infoline for more document return options.

Application Processing Timeframes

In some cases, you can get benefits sooner. Expedited processing allows eligible people to get SNAP benefits within 7 days. Every applicant can get a same day interview if they choose by calling 718-SNAP-NOW (718-762-7669).

You also need to meet one of the following requirements: You have a current bank balance (savings and checking combined) under 2,001 dollars. You have a current bank balance (savings and checking combined) under 3,001 dollars and share your household with a person 60 or over or with a relative with a disability.

Case Status and Information

Connect your case with HRA to view benefit information. For detailed information about your SNAP or Cash cases, or to schedule an appointment: Call the Human Resources Administration (HRA) information line at 718-557-1399. For SCRIE/DRIE: Call 3-1-1.

While Snap interviews are thought to be on the hard side, many interviewees we spoke to found the whole process incredibly smooth and hassle-free. Recruiters were direct, interview results were available hours after they were held, and next steps were provided immediately.

Due to the COVID-19 pandemic, families of children eligible for free or reduced-price lunch in NYC's in public schools and private schools are eligible for Pandemic Electronic Benefit Transfer (P-EBT) food benefits. The total benefit amount is $420 for each eligible child.

It normally takes 30 days for your Supplemental Nutrition Assistance Program application to be processed. However, if you qualify for expedited processing and are eligible for benefits, you may receive emergency benefits within five days.

If you submitted an online application, you can Check Your Status online. If you mailed your application or supporting documentation contact the SNAP Retailer Service Center at 1-877-823-4369 to find out the status of your application.

Food Stamps are here to help everyone who qualifies! You may qualify for Food Stamps even if you work, receive Social Security, Supplemental Security Income (SSI) and/or retirement benefits. You may also be eligible even if you own a house and/or a car, have money in the bank, or live with others.

How much do you get for 2 people on SNAP? ›

To be eligible for New York Temporary Assistance, you must be a resident of New York, and a U.S. citizen, legal alien or qualified alien. You must be unemployed or underemployed and have low or very low income.

Emergency Food Assistance

For information about emergency food program locations and hours of operation please call the Emergency FoodLine at 866-888-8777. This is an automated hotline available 24 hours a day, 7 days a week. Check out our Food Assistance Locator for a map of food assistance locations.

February 2023 is the last month that supplemental EA benefits will be issued, and your SNAP benefits will return to the normal amount in March 2023. The New York State Office of Temporary and Disability Assistance (OTDA) and your local social services district do not have control over this change.

Recertifying through the IVRS is the fastest and easiest way to recertify if you qualify for this process. You can reach the SNAP IVRS system at (866) 761-8357 (toll free) 24 hours a day 7 days a week.

When wait times are long, you may be given the option to leave your phone number and then to receive a call back without losing your place on line. If you would like to request an in-person interview call HRA's Infoline (718-557-1399) to schedule an appointment, or go to your local SNAP center.

NYC Human Resources Administration (HRA) will send a mail-in Recertification/Eligibility Questionnaire in the fifth month. Households must return the form by the 10th day of the sixth month. The form may be returned in the reply envelope provided by HRA, or bring the completed form to your local job center.

I just submitted my application online—can I speed up the process? o You can call the Benefit Center directly to complete your phone interview. The number is 1-855-626- 6632.