Oscar is Egypt’s favored shopping destination, and has been that way for decades. Since our inauguration in 1982, we have been the destination of choice for those who seek quality products from across the globe at affordable, optimum value-for-money prices.
Redemption InStore Instructions
To use your card, click on the "Click to redeem" button and simply go to any Oscar Store within Egypt and bring along a printed copy or show this email on your screen to the cashier.
Terms And Conditions
1. Only redeemable at any Oscar stores in Egypt.
2. Valid for 12 months from date of from issuance.
3. Cannot be returned or refunded and cannot be replaced if lost, stolen or damaged.
4. If misplaced Oscar and MYLIST cannot block/cancel the card, and will not be responsible for any transactions on lost/stolen card.
5. MYLIST reserves the right to cancel if we deem such action necessary. If so, we may either provide a replacement gift card of equivalent value unless we suspect fraud in relation to a gift card. The gift card remains MYLIST property.
6. Should the brand or retailer mentioned on the gift card is not operating any more for any reason or is not in partnership with MYLIST or any company affiliated with MYLIST, MYLIST reserves the right to exchange the card against a MYLIST gift card or any other gift card for an equivalent value. No cash or points refund is allowed.
7. MYLIST reserves the right to update and change the terms and conditions the MYLIST gift cards at any time. This does not affect your legal rights.
8. Receipt and use of this gift card constitute acceptance of our Terms and Conditions and we therefore recommend you read them carefully.
1. I bought a key by mistake (wrong platform / region / version or multiple copies) and didn’t use it. Can I get refund ?
No. All products are immediately paid for by our sellers and we cannot use the resold product again.
2. The CD-key that I purchased doesn’t work or stopped working. What should I do?
- My key is invalid:If you see an error message indicating that your key may be invalid, please check for the following:Are you activating the product on the proper platform?Have you copied the key properly?
- My key is region locked:If you see an error message suggesting that your key code can’t be activated in your region, please make sure to check first if you purchased your key for the correct region (by checking the product page on uquid.com). Some of the products sold on Uquid.com have regional restrictions and can be activated only in certain regions or countries.
-My key has already been used:If the error message suggests that your key code has been used already:
Log out of your account and log back in, then check your library again. If you tried to enter your key multiple times, it may be that you activated it already but didn’t see the game in your library yet;If the key you are trying to activate is for a DLC, it could be listed separately from the main game in your library. Make sure to check your library for DLCs or start the game to see if the code didn’t work already for you.
- My key has been revoked:If you receive an information that your key code has been deactivated by the developer of the game, please contact us immediately and let us know of what happened with your key.
3. I tried to pay, but my payment/transaction is still pending?
Depending on your payment method, the time needed to complete it can be different – for some methods, we will receive your payment in a few seconds, for others, we might need to wait a few minutes (it may be necessary to wait longer to wait confirmations from your blockchain network).
Because of that, we recommend that you never close the checkout window in your browser or go back from a payment that is already being processed in Uquid checkout. Closing your browser window while your payment is still pending can cause issues with it and as a result interrupt delivery of your order – we wouldn’t want that to happen.
4. My payment is completed, but it’s now stuck on “Verification in progress…”?
Sometimes, additional security checks might be needed to approve your payment and make sure that it is fully secure. If this happens, your transaction will be checked manually by one of our security agents.
5. My payment/transaction was refunded. When and how will I receive my funds back?
After receiving all the proof of voucher inactivity. We will work with our sellers to verify. If it is the seller's fault, we will add your balance refund to the Uquid account.
6. I didn’t receive my CD-key or any e-mail. What should I do?
Check the Spam/Junk folders on your mailbox to make sure that there are no new messages in them
Double check the e-mail address that you entered in the shopping cart during your purchase
Check the status of your order in the "Orders history"
Make sure to check if you haven't perhaps purchased a pre-order
If you have checked all of the above and still couldn't find an e-mail regarding your purchase, please contact our support team by creating a ticket here
